GET IN TOUCH WITH US
Have a question? You can either explore our Support Page or you can send us a message using the form below.
OUR LOCATION
See our List of Locations and find us near you
Av. des Morgines 12, 1213 Switzerland, Lancy, Switzerland
Mon – Fri: 9.00 – 17.00
Sat – Sun: weekends
+41415087373

FAQS

Still not satisfied? See what others are asking in the frequently asked questions below

Nexostrade operates with the following schedule (GMT+2):
Monday to Thursday: 8:30am to 8:00pm
Friday: 8:30am to 5:30pm
Saturday and Sunday: Closed‍
Please note that we are also closed on major holidays, including Christmas and Easter. We recommend checking our website or contacting our support team for any changes or updates to our operating hours.
Nexostrade provides support in the following languages:

English
German
Polish
Spanish

If you have specific language preferences or needs, please let us know, and we’ll do our best to accommodate you.
To open an account with Nexostrade, you’ll need the following:
‍A valid ID.
You must be over 18 years of age.
A valid proof of address that is less than 6 months old.

Please ensure all documents provided are current and clearly legible to ensure a smooth account setup process.
Yes, you can.
‍If, for whatever reason, you are unable to access your account online, you can call us, and we will assist you in opening or closing a position over the phone.
‍While most brokers charge a fee for this service, at Nexostrade, we offer this assistance free of charge to our clients.

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